How To Transfer PHOTOS & BEER LABELS from Ebay To HipPostcard

Just signed up and began the transfer of listings process.
It found all my Postcards and Business Cards, But missed my Vintage Original Photos and Beer Label Collection.
Do I need to be patient or do I need to do something so Hip transfers those listings as well?
Thank You!
Brand Newbie

Comments

  • 4 Comments sorted by Votes Date Added
  • It may be because photos and beer labels come under ephemera, not postcards. I would suggest contacting support and asking.

    support@hipecommerce.com
  • I tried on Thursday but i'm guessing the weekend caused a delay.
    Can I Post Ephemera like this on Hip?
    Thank You
  • I made an official inquiry about this issue and have not heard back.
    I also responded to an introductory email I received after signing up from
    someone asking if I had any questions, so I asked same question in reply.
    Have not heard ANYTHING FROM ANYONE.
    Needless to say I am unimpressed with this platform so far.
  • Hi Steve,

    I am sorry to hear about this difficulty. I do see that you reached out to Support on 08/25 regarding syncing your inventory from eBay to HipPostcard. We responded to your message on the same day, however, we received no further correspondence from you.

    That being said, I just sent you a message directly so we can work on this matter. Please feel free to let us know of any other difficulties you're having with your inventory - we're happy to help!

    Best regards,
    Anj
    Hip Support
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