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Donna Barnes
May 2021
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If I keep the same user ID as I had on Ebay how can I keep the same positive feedback numbers? Do I have to start all over again with zero feedback?
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Angelica Barros
Staff
June 2021
edited June 2021
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Hi Donna!
You can use the same username on HipPostcard as you had on eBay if the username is not already being used by another member.
If you wish to bring your eBay listings over to Hip and keep your listings on eBay and Hip in sync, you can use our eBay Sync feature:
https://help.hipecommerce.com/support/solutions/articles/14000108734-can-i-import-sync-listings-from-ebay-
However, it is important to note that as HipPostcard is a separate platform from eBay so we are unable to bring your feedback history from eBay. If you have any further questions, please feel free to send us a message at support@hipecommerce.com
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You can use the same username on HipPostcard as you had on eBay if the username is not already being used by another member.
If you wish to bring your eBay listings over to Hip and keep your listings on eBay and Hip in sync, you can use our eBay Sync feature: https://help.hipecommerce.com/support/solutions/articles/14000108734-can-i-import-sync-listings-from-ebay-
However, it is important to note that as HipPostcard is a separate platform from eBay so we are unable to bring your feedback history from eBay. If you have any further questions, please feel free to send us a message at support@hipecommerce.com