How to Change Password

Comments

• 5 Comments sorted by Votes Date Added
• JJohn Murphy

  April 2017 0 Likes Vote Down

  I need to change my password to one I can remember. I've been instructed to go members area/ account. Can anyone help me? Thanks
• Mark Rosenberg Staff

  April 2017 0 Likes Vote Down

  Just enter a new password on the Members Area > Account Page (you'll need to enter it twice):
  https://www.hippostcard.com/members/account/account-details
• JJohn Murphy

  April 2017 0 Likes Vote Down

  Thanks, Mark! Much appreciated !
• JJohn Murphy

  April 2017 0 Likes Vote Down

  The only place to replace my password is under the new registration. I did that earlier but when I went to log in, I still got an invalid password.
  
• Mark Rosenberg Staff

  April 2017 0 Likes Vote Down

  You need to be logged in to be able to change your password. If you try to access the Members Area and you are not logged in you will be prompted to log in first. If you can't login because you do not know your current password, you can reset your password by entering in your username and email here: https://www.hippostcard.com/forgot-password
  
  Once you've reset your password, you can change it to anything you like by logging into your account and then going to the Members Area > Account Page (you'll need to enter it twice):
  https://www.hippostcard.com/members/account/account-details